ROCCO IOO stories – Manuela Montagna presenting From Beethoven to GSM and beyond
On the first two days of Genesis 2022, ROCCO will host the ROCCO IOO stories: speeches from various visionaries of the ROCCO IOO top 25. They will tell us details of their lives that have made them stand out in the industry.
ROCCO is happy to announce that Manuela Montagna, Quality of Service & Customer Experience Manager at CKH IOD will be presenting “From Beethoven to GSM and beyond”.
Manuela has over 30 years of experience in the Telecom business.
She started working for a vendor (Alcatel) and gained valuable experience on 2G Specs.
She moved to mobile operators (Vodafone) and enriched her experience around Messaging and VAS implementation and testing.
A big step was taken when she moved to Andala and worked at the start-up of H3G Italy as Head of Messaging Products&Services.
She started her Roaming experience in H3G Italy in 2010 as Core Network Manager for QoS Network and Carriers monitoring, including Steering performances and SMS traffic monitoring.
Manuela joined CKHIOD in 2018 as QoS and Customer Experience Manager, to look after roaming QoS for all groups affiliated. She also implements the QoS program to fit the group market strategy and to provide all affiliates with all possible technical solutions to monitor and improve quality. Manuela implemented a new solution to measure QoS that has been recognized as an innovative solution and awarded 3rd place at the ROCCO MNO Innovators 2021 initiative.
Join us at Genesis from 16 – 18 May to enjoy this session!